CASM VALID REAL EXAM - DETAILED CASM STUDY PLAN

CASM Valid Real Exam - Detailed CASM Study Plan

CASM Valid Real Exam - Detailed CASM Study Plan

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Tags: CASM Valid Real Exam, Detailed CASM Study Plan, Valid Exam CASM Braindumps, CASM Study Guide, CASM Valid Exam Objectives

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Peoplecert Certified Agile Service Manager V2.1 Sample Questions (Q31-Q36):

NEW QUESTION # 31
What is the term for a process that has enough value that people are willing to use it initially?

  • A. Minimum Value Process
  • B. Beta Release
  • C. Proof of Concept
  • D. Minimum Viable Process

Answer: D

Explanation:
A Minimum Viable Process (MVP) is the smallest functional version of a process that delivers enough value for initial use while allowing for iterative refinement.
A . Incorrect. "Minimum Value Process" is not a recognized term in Agile.
B . Correct. The MVP concept aligns with Agile principles, focusing on delivering value early while enabling incremental improvements.
C . Incorrect. A Beta Release applies to software products rather than processes.
D . Incorrect. A Proof of Concept demonstrates feasibility but does not necessarily deliver usable value.
Reference:
Lean Startup by Eric Ries: MVP concept.
Agile principles: Iterative delivery and customer feedback.


NEW QUESTION # 32
Which of the following is one of the MOST important outcomes of any Practice/Microprocess Planning?

  • A. Metrics that will be used to measure progress or value
  • B. The prioritized list of items for the next Sprint
  • C. A detailed plan on how to achieve the Practice/Microprocess goal
  • D. A and B

Answer: D

Explanation:
Effective planning for a practice or microprocess involves setting measurable outcomes and prioritizing tasks to ensure value delivery.
A . Correct. Metrics are vital to track progress and evaluate the impact of improvements.
B . Correct. Prioritizing the next steps helps the team focus on delivering value incrementally.
C . Incorrect. Agile discourages creating overly detailed plans, favoring adaptability.
D . Correct. Both metrics and prioritization are critical outcomes of effective planning.
Reference:
ITIL 4: Metrics and priorities in process improvement.
Scrum Guide 2020: Planning and prioritization principles.


NEW QUESTION # 33
Which is the BEST description of toil?

  • A. Work that is manual, repetitive, and devoid of enduring value
  • B. Work that takes a long time to complete
  • C. Work that is complex and difficult to do manually
  • D. Work that is exhausting

Answer: A

Explanation:
In Agile and DevOps, toil refers to manual, repetitive work that adds no lasting value to the product or service, consuming time and effort that could be better spent on high-value activities.
A . Incorrect. Toil is not necessarily complex; it is often simple but repetitive.
B . Incorrect. Toil may or may not take a long time; its defining trait is the lack of enduring value.
C . Correct. This definition captures toil's repetitive, manual nature and its inability to create value.
D . Incorrect. While toil can be exhausting, this description doesn't encompass its lack of value.
Reference:
Site Reliability Engineering (SRE) by Google: Toil definition and its impact.
Agile principles: Focus on value-added activities.


NEW QUESTION # 34
What is a value stream?

  • A. All the activities from a customer request to a delivered product or service
  • B. A set of activities that flow from the start of development to software deployment
  • C. Enables the ability to do something when and how it is needed or desired
  • D. The importance, worth, or usefulness of an IT service

Answer: A

Explanation:
A value stream is a series of steps or activities that an organization undertakes to deliver value to a customer, starting from the initial request to the final delivery of a product or service. It represents the end-to-end flow of value and includes all tasks necessary for the creation and delivery of the product or service, regardless of whether they are performed by development teams, operations, or other departments.
Option Analysis:
A . Incorrect. While agility involves doing something as and when needed, this doesn't define a value stream.
B . Partially correct but too narrow. A value stream encompasses more than just development and deployment; it includes all activities related to delivering customer value.
C . Correct. This encapsulates the end-to-end activities from customer request to delivery, which aligns with the value stream concept in Lean and Agile practices.
D . Incorrect. This defines "value" in IT services, not the concept of a value stream.
Reference:
Lean Thinking by James P. Womack and Daniel T. Jones
SAFe Framework: Understanding Value Streams
ITIL 4: Managing Professional - High-Velocity IT, which includes value streams as part of ITSM evolution.


NEW QUESTION # 35
Which is NOT an ITIL Guiding Principle?

  • A. Collaborate and promote visibility
  • B. Understand and increase the flow of work
  • C. Progress iteratively with feedback
  • D. Start where you are

Answer: B

Explanation:
ITIL 4 defines specific guiding principles that help organizations adopt and adapt practices in a service management context. Let's analyze the options:
A . Correct. "Start where you are" encourages building upon existing capabilities instead of starting from scratch.
B . Incorrect. While understanding flow is crucial in Lean practices, this specific phrasing is not an ITIL guiding principle. ITIL focuses more on holistic principles such as collaboration and iteration.
C . Correct. "Progress iteratively with feedback" reflects Agile and Lean practices in ITIL, ensuring incremental improvements with customer input.
D . Correct. Collaboration and visibility are key to ITIL 4 principles, promoting shared understanding and transparency.
Reference:
ITIL 4 Guiding Principles: Axelos ITIL 4 Foundation materials.


NEW QUESTION # 36
......

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